What's Bond Assistance?

General Overviews

The Department of Housing and Works offers bond assistance as an interest-free loan to help people obtain accommodation in the private rental market. The loan is repaid in regular payments of at least $15 per fortnight. Applicants must meet public housing income and asset limits, and should be 16 years or over.

The bond loan cannot be used for other expenses such as advance rent or letting fees, and rent cannot be more than 60 per cent of an applicants gross income. The bond must not have already been paid.

The applicant can call into any Department of Housing and Works office (no appointment is necessary) and their application will be processed immediately. They will need to supply documents to show proof of income and identity. If approved for bond assistance, Homeswest will confirm this immediately with the landlord and arrange for prompt payment.

This loan scheme is extremely popular, with some 13,000 loans approved each year.

The maximum levels of assistance available are currently as follows:

Household Type Maximum Level of Assistance
Single $400
Two people without dependants $550 ($275 each)
Three people without dependants $620
Couple or supporting parent with one child $550
Couple or supporting parent with two children $620
Couple or supporting parent with three children $740
Couple or supporting parent with four children $740
Two or more non-related persons with up to three dependant children $740
Two or more non-related persons with four or more dependant children $740

How the process works

Step 1
The tenant applies for a bond loan at any office of the Department of Housing and Works.

Step 2
If eligible, the tenant will be given a letter addressed to the Landlord or Property Agent confirming the following:

  • "in principle" approval of the loan
  • the name of the tenant/s approved and the maximum amount of the loan
  • the date the letter was issued with the name and signature of the Department of Housing and Works officer approving the loan.

A form will also be attached to this letter.

Step 3
The Landlord or Agent is to complete the Tenancy and Landlord Details form attached to the letter presented by the tenant. The form requires information about the tenant, the bond and rent amounts, the rental property and Landlord or Agent details. Once completed and signed, the form should be handed back to the tenant.

Step 4
The tenant returns to the Department of Housing and Works office and presents the completed form. The Department then gives final approval of the loan. The tenant will make their first loan repayment to the Department. The officer approving the loan will then confirm the approval by telephoning the Landlord/Agent. Do not sign a lease agreement or give the tenant keys to the property until the loan is confirmed by telephone.

Step 5
A bond cheque made payable to the Landlord/Agent will be forwarded to the Landlord within ten working days.

Step 6
The Landlord/Agent is required under the Residential Tenancies Act of 1987 to jointly sign with the tenant a Form 8 "Lodgement/Variation of Security Bond Money". The bond should then be deposited either with the Bond Administrator or an approved account held by the Landlord/Agent.

Step 7
At the conclusion of the tenancy, the Landlord/Agent is required under the Residential Tenancies Act of 1987 to jointly sign with the tenant a Form 4 "Joint Application for Disposal of Security Bond". Where a tenant signature cannot be obtained, then a Court Order from a Magistrate of the Local Court must be obtained approving disposal of the bond.

Unless notified by the Department of Housing and Works in writing, any bond refund should be directed back to the Department and not the tenant. The Department will then refund any credit balance due to the tenant.

 



If You

  • don't serve the correct notices;
  • don't serve documents correctly;
  • and within the correct limit

you can have your Court Application dismissed, adjourned or struck out.

We offer:

screening process for tenant selection.

correct documentation

access to debt collection agency

access to settlement agents